Southbend - wow!

[MichaelAngelo]

Poking around the mangroves in the Keys, I came across a spinning reel on the ground. The handle had snapped in half, but upon inspection the rest of the reel seemed to be working fine.

I brought it home and tested it - seemed to be in decent shape for a reel I found just lying on the ground.

So I checked the Southbend website in hopes of finding a parts number that I could order. No schematics listed, I opted to call them and ask if it was possible to order parts.

The man on the phone asked for my address and said he'd send me a new handle... pretty sweet!

I guess I should not hesitate to phone manufacturers in the future when I am missing a part... I've heard that they will replace some parts free of charge, but this is the first time I've enjoyed that service.